Terms of Service

Effective Date: [April 05, 2025]

Welcome to DigitalGrid.shop. By accessing our website and purchasing our digital products, you agree to be bound by the following terms and conditions.

1. Overview

DigitalGrid.shop is an online platform offering digital installation guides, software setup instructions, and bonus retail activation keys for personal use. All products are delivered electronically.

2. Product Delivery

  • All products are delivered via email immediately or within 24 hours of payment confirmation.

  • If you do not receive your product within 24 hours, please contact: support@digitalgrid.shop

3. License & Usage

  • Products are for personal use only and may not be shared, resold, or redistributed.

  • Activation keys provided are retail keys and are not OEM, MSDN, or volume license keys.

  • By purchasing, you agree to comply with the original software provider’s licensing terms (e.g., Microsoft).

4. Refund Policy

  • Refunds are only granted in the case of:

    • Non-delivery of the digital product

    • Invalid or non-functional activation key (with evidence)

  • Refund requests must be made within 7 days of purchase.

  • Contact support at support@digitalgrid.shop for refund assistance.

5. Account Responsibility

  • You are responsible for ensuring your email address is accurate to receive your digital product.

  • We are not liable for failed delivery due to incorrect information provided at checkout.

6. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages related to your use of the digital products.

  • We do not guarantee compatibility of software with all hardware or system configurations.

7. Payment Processing

  • Payments are securely processed by Paddle, our authorized reseller and Merchant of Record.

  • Paddle handles all payment-related queries, taxes (including VAT), and invoicing.

8. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with the updated date.

9. Contact Information

If you have questions regarding these terms, please contact:

DigitalGrid.shop
Email: support@digitalgrid.shop